Results:
Final score: KFC 8, Ezell’s 4. Some notes:
- Even though people were “blinded”, most knew which of the two pieces was from KFC.
- People generally felt
- The meat from Ezell’s was better, and this was magnified as the chicken went cold.
- The skin was better at KFC. Given that fried chicken is what it is b/c of the skin, people voted for KFC.
- Future studies should
- Consider the chicken and the skin separately.
- Have “overall experience” scores.
- Blocked users into two groups first: those who’ve had Ezell’s before and those who didn’t.
- This can be viewed as an example of a pilot study used to inform how to design a study appropriately.